Technology Support


Overview

The law school’s technology department provides support for faculty, staff and students at KU Law.

If you need assistance, contact Kris Koenig, IT coordinator, at greenhallit@ku.edu. If he is not available and you need immediate assistance, contact the Computer Center Help Desk at 785-864-8080.

On this page, learn more about technology resources and facilities at the law school and find answers to frequently asked tech questions.

More information about technology resources at KU is available at:


Technology Support Topics

Browse the dropdown menu below to learn about technology support available through KU Law.

KU IT provides Wi-Fi (wireless Internet) service options for anyone needing Wi-Fi access while on campus. Users can connect to KU Wi-Fi networks by selecting the appropriate network from the wireless list on your computer or mobile device.

Wi-Fi at KU

The University of Kansas provides students, faculty and staff with email accounts. A KU email account is automatically created when you set up a new KU Online ID.

Email at KU

The key to having a laptop or desktop compatible with law school is the operating system.

That is because the main driving force of computer requirements is the Exam4 software that we use for testing. The Extegrity software is constantly being updated, but it is only supported on OS X and Windows. It will not work on Linux, Chromebooks or any other operating system. There are no other hardware requirements to install the software, and it is a very low power requirement application.

Exam4 currently supports: 

  • Windows 10 (Home, Pro, Edu and Enterprise) (including "Fall 2019 Update (v1909)")
  • Windows 8.1 (Home, Pro and Enterprise)
  • macOS 10.15 Catalina
  • macOS 10.14.6 Mojave
  • macOS 10.13.6 High Sierra

Please note that the following operating systems and hardware configurations are NOT supported:

  • Beta OS versions
  • Apple Macintosh OS X 10.12.6 and earlier
  • Apple iDevices (iPad, iPhone, etc.)
  • Windows 8 and earlier
  • Windows (RT, IoT, Mobile, Team & S versions)
  • Windows 10 SL (non-English Editions)
  • Surface devices that do not have Windows 10 Home, Pro, Education or Enterprise version
  • Linux
  • Chromebooks
  • Virtual operating systems (VMs)
  • Anything else not specifically listed as supported above

As for hardware, if you follow these guidelines when you are selecting a laptop to bring to Green Hall, you will be fine. The vast majority of PC laptops made in the past 5-10 years have sufficient processing power and memory for law school. Here are the minimum recommendations:

PC

  • Processor: i5 or Ryzen 5
  • RAM: 8 Gb
  • Hard Drive: 256Gb SSD

Mac

  • MacBook, MacBook Pro, MacBook Air from the last two or three years.
  • Apple will often end support for models older than that, which can cause some problems.
  • Extegrity currently only supports the last three versions of the operating system, so if your Mac is too old when you get to law school, it may not be supported by the time you graduate. 

We regularly run into issues when Apple updates their OS in the fall. It takes Extegrity some time to get their software updated, so often it isn’t ready for midterms. It is usually ready for finals, but it hasn’t always been. My advice would be to not install any of the upgrades until you check the Extegrity Support site to be sure they are have updated the software before you update yours.